thinkr Support

Email get.thinkr.app@gmail.com and you will get a reply from the person who builds the app.

Restoring a purchase

Open thinkr, go to Settings, and tap Restore Purchases. Subscriptions are tied to the Apple ID that bought them, so make sure the device is signed in to that account.

Managing or cancelling a subscription

Subscriptions are handled by Apple, not by thinkr. On your iPhone open Settings, tap your name, then Subscriptions, and choose thinkr. Cancelling at least 24 hours before the renewal date stops the next charge; access continues until the current period ends.

Refunds

Apple processes all refunds for App Store purchases. Request one at reportaproblem.apple.com. Email us as well and we will help where we can.

AI answers look wrong

Responses are generated and can be inaccurate or incomplete. They are meant for reflection and education, never for medical, legal, financial or crisis advice. If an answer is badly wrong, email us the question and we will look at it.

Lost progress or a bug

Email us with your device model, iOS version and what you were doing when it happened. Reflections and saved items are stored on the device, so include whether you restored from a backup or moved to a new phone.

Deleting your data

Deleting the app removes the reflections, saved passages and settings held on your device. To have server-side quota records associated with your install removed, email us.

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